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Important Customer Support Notice (for enquiries up to 31st March 2020) 

We have taken the decision to relocate our customer support team to be remotely based in order to reduce the potential transmission of coronavirus (COVID-19) and reduce social interaction.

During this transition period our team is still working and remain contactable only through email, however we do ask you during this time not to contact us unless your enquiry is of an urgent nature. We aim to be back servicing calls as usual by the 31st March. Thank you for your patience and understanding during this time. 


Cruise Holiday Enquires

Monday to Sunday: 11am - 8pm

Phone number: 0861 100 400

Head Office:

Oxford House 
17 Park Lane 
Grand Central Precinct 
Century City 

Customer Support

Customer Service: 0861 500 200 
Fax: 0862 061 144

Customer Services Opening Hours

Public Holidays: Closed 
Monday to Friday: 10am - 4pm
Saturday: Closed 
Sunday: Closed

Emergency Contact: +27 818278102 

(Please note that this number is for genuine emergencies only and any calls of a non urgent nature will be asked to call back the following working day)

Our Retail Stores

Shop G45 
Willowbridge Mall 
39 Carl Cronje Road 
Tyger Valley 
Cape Town 

Phone number: 021 915 6900

Shop 20 
The Constantia Village   
Cnr Spaanschemat &   
Constantia Main Road
Cape Town 

Phone number: 021 276 3000