Contact Us
Important Customer Support Notice (for enquiries up to 31st March 2020)
We have taken the decision to relocate our customer support team to be remotely based in order to reduce the potential transmission of coronavirus (COVID-19) and reduce social interaction.
During this transition period our team is still working and remain contactable only through email, however we do ask you during this time not to contact us unless your enquiry is of an urgent nature. We aim to be back servicing calls as usual by the 31st March. Thank you for your patience and understanding during this time.
Cruise Holiday Enquires
Monday to Sunday: 11am - 8pm
Phone number: 0861 100 400
Head Office:
Oxford House
17 Park Lane
Grand Central Precinct
Century City
7441
Customer Support
Customer Service: 0861 500 200
Fax: 0862 061 144
Email: customerservice@imaginecruising.co.za
Customer Services Opening Hours
Public Holidays: Closed
Monday to Friday: 10am - 4pm
Saturday: Closed
Sunday: Closed
Emergency Contact: +27 818278102
(Please note that this number is for genuine emergencies only and any calls of a non urgent nature will be asked to call back the following working day)
Our Retail Stores
Shop G45
Willowbridge Mall
39 Carl Cronje Road
Tyger Valley
Cape Town
Phone number: 021 915 6900
Shop 20
The Constantia Village
Cnr Spaanschemat &
Constantia Main Road
Constantia
Cape Town
Phone number: 021 276 3000