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More than just a

FUTURE CRUISE CREDIT

 

If you have a cruise booking that has been cancelled by the cruise line then you may be in possession of a Future Cruise Credit (FCC). We know that the policies around FCC can be complicated and differ by cruise line, so we’ve put together this handy guide to help answer any questions you may have.

 

More than just a

FUTURE CRUISE CREDIT

 

If you have a cruise booking that has been cancelled by the cruise line then you may be in possession of a Future Cruise Credit (FCC). We know that the policies around FCC can be complicated and differ by cruise line, so we’ve put together this handy guide to help answer any questions you may have.

What is a Future Cruise Credit?

Future Cruise Credit is a voucher for travel that has been issued by a cruise line. It has a monetary value and can be used to book a future cruise with the same cruise line. It usually has to be used within a specified period of time and is not transferable to other travellers or cruise lines.

We understand that Future Cruise Credit terms and conditions can be complicated – it’s difficult enough that your holiday has been cancelled, without having to wade through the small print to understand how to re-book. Let our dedicated Future Cruise Credit team take the pain out of this process for you by dealing with the ins and outs and making everything clear and simple.

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What can I spend my Future Cruise Credit on?

 Imagine Cruising will be able to apply your FCC that has been issued by your cruise line towards any of our package holidays featured on our website. To enable us to apply your cruise credit, you must travel with the same cruise line and make your booking in accordance with the terms and conditions issued by your cruise line, such as book by date and travel date.

Whether you've previously booked through Imagine Cruising, another travel agent or directly with a cruise line, please feel free to contact our dedicated team who will be happy to assist you. We are able to access your information and can talk through your options, enabling you to rebook a future sailing with minimum complications and maximising any FCC you may have.

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When is a Future Cruise Credit issued?

Future Crusie Credit is normally issued when a cruise line cancels a sailing or makes a significant change which compromises the itinerary you had originally booked. Each cruise line will have their own policies detailing the booking terms and conditions associated with your individual FCC.

FCC should not be confused with other incentives such as On Board Credit (OBC). On Board Credit is money that can be used to pay for things whilst on-board the ship. On board credit is often provided as part of a promotion or booking incentive and can be redeemed for items purchased on board such as such as drinks, spa services, excursions and souvenirs.

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How much Future Cruise Credit should I receive?

The calculation used to work out the FCC varies by cruise line. Some cruise lines may convert everything you’ve paid into a FCC voucher whereas others may refund taxes, fees, upgrades etc back into your bank account and only issue FCC for the base cruise fare.

The policies around FCC can be complicated and differ by cruise line. Our experienced team are actively working with each of our cruise line partners to be able to simplify the detail behind each of their FCC terms and conditions. To know exactly how the cruise credit is calculated in your individual case, please ask one of our team who will be happy to assist.

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How long is Future Cruise Credit valid for?

The expiry date on FCC varies and can be influenced by a number of factors: When you originally booked your cruise, when you were due to travel and to which destination may all affect the validity issued by your cruise line.

Whatever your circumstances, there will often be two key dates that you should be aware of. The first is when you need to book your new cruise by and the second is when you must cruise by. These dates may be extended or change as cruise lines continue to review their future deployments and itinerary schedules. Whilst you don’t need to be in a rush to spend your FCC, you definitely do not want to let it expire.

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My Future Cruise Credit does not cover the cost of my new holiday

You can use your FCC to part fund your new booking. If your new cruise is more expensive than the original cancelled sailing, then the additional cost will need to be paid be you.

If the new cruise is less expensive than the value of your FCC, the balance will be usually carried over for you to use towards another booking (although this is dependent on the terms and conditions issued by your cruise line around your individual FCC). You may be entitled to a cash refund depending on your circumstances.

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SIT BACK AND RELAX

let our team take the strain

Call now and benefit from our free service

We understand that Future Cruise Credit terms and conditions can be complicated. Let our team of experts take the pain out of complex Terms and Conditions – get in touch and try our free service today.

 

Our team of cruise experts are available

We have a dedicated Future Cruise Credit concierge team who are experts in both cruising and Future Cruise Credit. They are able to access your information, talk through your options and make recommendations for how to maximise your FCC.

Offering a choice of inspiring holidays

Leveraging our relationship with our cruise line partners, we have access to the very latest cruise line offers and incentives which you can combine with your future cruise credit when you book.



More than just a cruise

Turn your Future Cruise Credit into the holiday of your dreams by combining your cruise credit with a bucket-list tour, rail experience, luxury hotel stay or exclusive event.